Solutions that bring agility, control of costs and security in the implementation of new technologies.
The technological, structural or incremental updating are an ongoing necessity and challenge to organizations. Competitiveness and efficiency depend on the capacity to make use and extract what is best from the market solutions to your business. A5 Solutions’ Professional Services deliver agility, costs control and security in the implementation of new technologies.
Our teams of professionals have the top certifications from manufacturers and are constantly working to foresee and study the best forms of adoption and use of the solutions of the industry, what results in projects with effective benefits, besides the performance guarantee regarding terms and budgets..
What you fail to do because of lack of personnel?
In a competitive and dynamic industry, technological innovation is, at all times, redefining the standards in operational costs, quality and even of products and services that outsatnd the company in the market. The A5 Solutions’ Professional Services give to companies the conditions to aim at innovations that add more value to them. Our teams, besides being qualified in the solutions, try to understand the client’s subtle differences and particularities of each area, bringing to the business improvements to the main indicators, in search of excellence..
The project management certified methodologies (PMI), IT management (ITIL and Cobit), the domain of technologies and functionalities of new products, as well as the needs of integrations and customizations, enable to plan, in an efficient manner, all the variables that impact on the execution and total cost of the solutions..
Multidisciplinary and coordinated teams are capable of responding with the best configurations for each use case. We focus on the analysis of solutions to extract the best results in the client’s indicators. It is the integration of Technology with the Business.
Certified experts in the Professional Services’ team go deeply into the configuration of each functionality, in order to maximize the benefits of the solution in the environment and in the KPIs of our clients.
A5 Solutions’ professionals have the support of internal teams, with various specializations and certifications, which, in turn, keep in touch directly with the manufacturers’ engineering areas, ensuring a quick and accurate response..
The security in the delivery of the expected functionalities, the integration with the environment and the benefits for the business facilitate the alignment of innovations/expansions to the return of investment.
Large financial analysis provider migrates infrastructure from contact center and corporate telephony operations to A5 Solutions' cloud services, which support both internal and service providers’ activities. In addition to cost savings and the flexibility to upgrade,...read more
Humanization in electronic customer’s service adds effectiveness to clients and high efficiency to insurance company
Personalization, relevant functionalities and easiness in interaction with the self-service platform increase user's satisfaction and leverage business results. Customer and Challenge For one of the country's largest insurance groups, the capacity of adequacy of...read more
More functionalities, smaller cost and best call center management consolidates national reach of specialized store
Cooperation, mobility, automatic optimization solutions, along with the full visibility over the relationship operations, leverage the reputation and sales of healthcare products e-commerce. Customer and Challenge Largest store in the segment of products for...read more