{"id":12771,"date":"2026-02-05T16:17:00","date_gmt":"2026-02-05T19:17:00","guid":{"rendered":"https:\/\/a5solutions.com\/cloudmodernization\/?page_id=12771"},"modified":"2026-02-05T17:49:23","modified_gmt":"2026-02-05T20:49:23","slug":"case-lh-telecomunicacoes","status":"publish","type":"page","link":"https:\/\/a5solutions.com\/cloudmodernization\/case-lh-telecomunicacoes\/","title":{"rendered":"Case: LH Telecomunica\u00e7\u00f5es"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12771\" class=\"elementor elementor-12771\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-737eec4 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"737eec4\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2318d21\" data-id=\"2318d21\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-529a9c5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"529a9c5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-569f7b8\" data-id=\"569f7b8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-46ed9a0 elementor-widget elementor-widget-heading\" data-id=\"46ed9a0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cliente:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f4daac2 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"f4daac2\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;zoomIn&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"400\" height=\"98\" src=\"https:\/\/a5solutions.com\/cloudmodernization\/wp-content\/uploads\/2026\/02\/CONvergia-1.png\" class=\"attachment-large size-large wp-image-12743\" alt=\"\" srcset=\"https:\/\/a5solutions.com\/cloudmodernization\/wp-content\/uploads\/2026\/02\/CONvergia-1.png 400w, https:\/\/a5solutions.com\/cloudmodernization\/wp-content\/uploads\/2026\/02\/CONvergia-1-300x74.png 300w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-95aff81 elementor-widget elementor-widget-text-editor\" data-id=\"95aff81\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A <span style=\"color: #33cccc;\"><strong>LH Telecomunica\u00e7\u00f5es<\/strong><\/span>, empresa integrante do Grupo Convergia, atua no setor de telecomunica\u00e7\u00f5es oferecendo solu\u00e7\u00f5es de conectividade e comunica\u00e7\u00e3o corporativa em toda a Am\u00e9rica Latina. Reconhecida pela confiabilidade e qualidade de seus servi\u00e7os, a empresa buscava ampliar sua capacidade de atendimento, digitalizar seus canais e reduzir custos operacionais, mantendo a excel\u00eancia no relacionamento com os clientes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4ddc9f5\" data-id=\"4ddc9f5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-add4d3d animated-slow elementor-invisible elementor-widget elementor-widget-image\" data-id=\"add4d3d\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;zoomIn&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"553\" height=\"551\" src=\"https:\/\/a5solutions.com\/cloudmodernization\/wp-content\/uploads\/2025\/09\/cloud-modernization.png\" class=\"attachment-large size-large wp-image-12514\" alt=\"\" srcset=\"https:\/\/a5solutions.com\/cloudmodernization\/wp-content\/uploads\/2025\/09\/cloud-modernization.png 553w, https:\/\/a5solutions.com\/cloudmodernization\/wp-content\/uploads\/2025\/09\/cloud-modernization-300x300.png 300w, https:\/\/a5solutions.com\/cloudmodernization\/wp-content\/uploads\/2025\/09\/cloud-modernization-150x150.png 150w\" sizes=\"(max-width: 553px) 100vw, 553px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-f671255 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f671255\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-554ec26\" data-id=\"554ec26\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-22930f1 elementor-widget elementor-widget-heading\" data-id=\"22930f1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Desafio do Cliente<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-843b046 elementor-widget elementor-widget-text-editor\" data-id=\"843b046\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A LH Telecomunica\u00e7\u00f5es utilizava anteriormente uma plataforma local de atendimento baseada no modelo de licenciamento por usu\u00e1rio (3CX), o que restringia o crescimento da opera\u00e7\u00e3o e elevava custos \u00e0 medida que novas posi\u00e7\u00f5es de atendimento eram adicionadas.<\/p><p>Entre os principais desafios identificados estavam:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec3ac9e elementor-widget elementor-widget-text-editor\" data-id=\"ec3ac9e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Limita\u00e7\u00e3o na amplia\u00e7\u00e3o do n\u00famero de agentes devido ao custo de licenciamento.<\/li><li>Altos tempos de espera e taxa de abandono de chamadas.<\/li><li>Falta de visibilidade sobre os acionamentos fora do hor\u00e1rio comercial.<\/li><li>Aus\u00eancia de grava\u00e7\u00e3o das liga\u00e7\u00f5es realizadas nesses per\u00edodos.<\/li><li>Atendimento restrito ao canal de voz, sem op\u00e7\u00f5es digitais como chat.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-8a634c4\" data-id=\"8a634c4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c462e60 elementor-widget elementor-widget-text-editor\" data-id=\"c462e60\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Essas limita\u00e7\u00f5es impactavam a experi\u00eancia do cliente e impediam a empresa de escalar sua opera\u00e7\u00e3o de forma eficiente e financeiramente sustent\u00e1vel.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-149c264 elementor-widget elementor-widget-heading\" data-id=\"149c264\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Solu\u00e7\u00e3o Implementada pela A5 Cloud &amp; Inova\u00e7\u00e3o<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4897b2e elementor-widget elementor-widget-text-editor\" data-id=\"4897b2e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Com o apoio da A5 Cloud &amp; Inova\u00e7\u00e3o, parceira avan\u00e7ada da AWS, a LH telecomunica\u00e7\u00f5es migrou sua opera\u00e7\u00e3o de atendimento para uma arquitetura 100% em nuvem AWS, utilizando o Amazon Connect como n\u00facleo da solu\u00e7\u00e3o.<\/p><p>A A5 liderou todas as etapas do projeto \u2014 desde o assessment inicial at\u00e9 a implanta\u00e7\u00e3o e treinamento \u2014 aplicando as melhores pr\u00e1ticas de governan\u00e7a, seguran\u00e7a e FinOps.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6b61c5 elementor-widget elementor-widget-heading\" data-id=\"d6b61c5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Principais Componentes da Solu\u00e7\u00e3o<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-f9ed658 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default\" data-id=\"f9ed658\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-070a09b\" data-id=\"070a09b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-53286a3 animated-slow elementor-invisible elementor-widget elementor-widget-image\" data-id=\"53286a3\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;zoomIn&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"450\" src=\"https:\/\/a5solutions.com\/cloudmodernization\/wp-content\/uploads\/2025\/12\/4476ef21-b511-4d40-b7cc-1e1383760600-1024x576.webp\" class=\"attachment-large size-large wp-image-12735\" alt=\"\" srcset=\"https:\/\/a5solutions.com\/cloudmodernization\/wp-content\/uploads\/2025\/12\/4476ef21-b511-4d40-b7cc-1e1383760600-1024x576.webp 1024w, https:\/\/a5solutions.com\/cloudmodernization\/wp-content\/uploads\/2025\/12\/4476ef21-b511-4d40-b7cc-1e1383760600-300x169.webp 300w, https:\/\/a5solutions.com\/cloudmodernization\/wp-content\/uploads\/2025\/12\/4476ef21-b511-4d40-b7cc-1e1383760600-768x432.webp 768w, https:\/\/a5solutions.com\/cloudmodernization\/wp-content\/uploads\/2025\/12\/4476ef21-b511-4d40-b7cc-1e1383760600-1536x864.webp 1536w, https:\/\/a5solutions.com\/cloudmodernization\/wp-content\/uploads\/2025\/12\/4476ef21-b511-4d40-b7cc-1e1383760600-2048x1152.webp 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6befc8d\" data-id=\"6befc8d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-361fa63 elementor-widget elementor-widget-text-editor\" data-id=\"361fa63\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><span style=\"color: #33cccc;\"><strong>Amazon Connect:<\/strong><\/span> plataforma de contact center em nuvem configurada com fluxos, filas e roteamento de chamadas inteligentes.<\/li><li><span style=\"color: #33cccc;\"><strong>AWS Lambda e Amazon API Gateway:<\/strong><\/span> automa\u00e7\u00e3o do roteamento fora do hor\u00e1rio comercial, direcionando liga\u00e7\u00f5es para os t\u00e9cnicos de plant\u00e3o.<\/li><li><span style=\"color: #33cccc;\"><strong>Amazon S3:<\/strong><\/span> armazenamento e consulta das escalas de plant\u00e3o e dados operacionais.<\/li><li><span style=\"color: #33cccc;\"><strong>Landing Zone AWS:<\/strong><\/span> estrutura com pol\u00edticas de seguran\u00e7a (IAM, VPC, MFA) e pr\u00e1ticas FinOps para 0controle e otimiza\u00e7\u00e3o de custos.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-07e31ba elementor-section-height-min-height elementor-section-boxed elementor-section-height-default\" data-id=\"07e31ba\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-779420c\" data-id=\"779420c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-609285f elementor-widget elementor-widget-text-editor\" data-id=\"609285f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\">Al\u00e9m da moderniza\u00e7\u00e3o do canal de voz, a A5 tamb\u00e9m implementou um novo canal de atendimento via chat diretamente no portal corporativo da empresa, oferecendo uma experi\u00eancia mais \u00e1gil e digital aos clientes. Durante o projeto, a A5 conduziu uma an\u00e1lise detalhada de TCO (Total Cost of Ownership), comparando o modelo anterior de licenciamento fixo com o modelo sob demanda da AWS. O estudo demonstrou uma redu\u00e7\u00e3o de 30% no custo total de opera\u00e7\u00e3o, refor\u00e7ando a viabilidade financeira e a escalabilidade do novo ambiente.<\/p><p style=\"text-align: center;\">O projeto contou ainda com o apoio do programa AWS PoC Cash, que cobriu parcialmente os custos iniciais de valida\u00e7\u00e3o da solu\u00e7\u00e3o antes de sua implanta\u00e7\u00e3o completa.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-4d8dc48 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4d8dc48\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-e71b8c9\" data-id=\"e71b8c9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e437d9c elementor-widget elementor-widget-heading\" data-id=\"e437d9c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Resultados e Benef\u00edcios<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2cd94d3 elementor-widget elementor-widget-text-editor\" data-id=\"2cd94d3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\">A migra\u00e7\u00e3o para o Amazon Connect trouxe ganhos significativos de efici\u00eancia, agilidade e visibilidade operacional:<\/p><ul><li style=\"list-style-type: none;\"><ul><li>\ud83d\udcb0 Redu\u00e7\u00e3o de 30% nos custos operacionais em compara\u00e7\u00e3o \u00e0 proje\u00e7\u00e3o de amplia\u00e7\u00e3o da plataforma anterior.<\/li><li>\ud83d\udcc9 Diminui\u00e7\u00e3o de 30% na taxa de abandono e redu\u00e7\u00e3o expressiva no tempo m\u00e9dio de espera.<\/li><li>\ud83d\udd53 Visibilidade completa e grava\u00e7\u00e3o das intera\u00e7\u00f5es fora do hor\u00e1rio comercial, garantindo rastreabilidade e controle.<\/li><li>\ud83d\udcac Novo canal de chat no site corporativo, ampliando os meios de contato e melhorando a experi\u00eancia do cliente.<\/li><li>\u2699 Automa\u00e7\u00e3o do acionamento dos t\u00e9cnicos de plant\u00e3o, eliminando falhas manuais e aumentando a agilidade de resposta.<\/li><li>\u2601 Ambiente 100% em nuvem AWS, com monitoramento automatizado e backups recorrentes de configura\u00e7\u00e3o e dados.<\/li><\/ul><\/li><\/ul><p style=\"text-align: center;\">O projeto tamb\u00e9m consolidou aprendizados importantes, como a import\u00e2ncia de iniciar com entregas r\u00e1pidas de valor (chat e roteamento automatizado), incorporar FinOps desde a concep\u00e7\u00e3o da arquitetura e investir no treinamento pr\u00e1tico dos agentes, garantindo r\u00e1pida ado\u00e7\u00e3o da interface Amazon Connect.<br \/>Atualmente, a solu\u00e7\u00e3o suporta 20 agentes simult\u00e2neos e aproximadamente 300 chamadas por m\u00eas, com infraestrutura totalmente gerenciada e escal\u00e1vel<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-67e762e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"67e762e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-95158b1\" data-id=\"95158b1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-94f3579 elementor-widget elementor-widget-heading\" data-id=\"94f3579\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Depoimento do Cliente<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ac41e2 elementor-widget elementor-widget-text-editor\" data-id=\"7ac41e2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u201cCom o apoio da A5 Solutions e o uso do Amazon Connect, conseguimos modernizar nossa opera\u00e7\u00e3o de atendimento, ampliando nossa capacidade sem aumento de custos.\u00a0A automa\u00e7\u00e3o do acionamento de t\u00e9cnicos em plant\u00e3o e a adi\u00e7\u00e3o do canal de chat trouxeram mais agilidade, efici\u00eancia e visibilidade para nossa opera\u00e7\u00e3o.\u201d<\/p><p><span style=\"color: #666699;\"><em>\u2014 Gerente de Opera\u00e7\u00f5es, LH Telecomunica\u00e7\u00f5es (Grupo Convergia)<\/em><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3065cdb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3065cdb\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-c617f46\" data-id=\"c617f46\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2a5a9e7 elementor-widget elementor-widget-heading\" data-id=\"2a5a9e7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Sobre a A5 Cloud &amp; Inova\u00e7\u00e3o<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5301ad8 elementor-widget elementor-widget-text-editor\" data-id=\"5301ad8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A A5 Cloud &amp; Inova\u00e7\u00e3o, unidade especializada da A5 Solutions, \u00e9 parceira AWS focada em moderniza\u00e7\u00e3o de workloads, refactor e replatform, e solu\u00e7\u00f5es baseadas em Amazon Connect, Bedrock, Redshift e Amazon Q. Com mais de 18 anos de experi\u00eancia em Customer Experience e transforma\u00e7\u00e3o digital, a A5 apoia empresas na migra\u00e7\u00e3o de aplica\u00e7\u00f5es e jornadas de atendimento para a nuvem AWS, entregando resultados tang\u00edveis por meio de inova\u00e7\u00e3o, efici\u00eancia e governan\u00e7a.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4228487 elementor-widget elementor-widget-heading\" data-id=\"4228487\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Servi\u00e7os AWS Utilizados<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a5758f8 elementor-widget elementor-widget-text-editor\" data-id=\"a5758f8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Amazon Connect<\/li><li>AWS Lambda<\/li><li>Amazon API Gateway<\/li><li>Amazon S3<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-22c5cd7\" data-id=\"22c5cd7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c21f2b4 animated-slow elementor-invisible elementor-widget elementor-widget-image\" data-id=\"c21f2b4\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;zoomIn&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"792\" src=\"https:\/\/a5solutions.com\/cloudmodernization\/wp-content\/uploads\/2025\/09\/Screenshot_2.png\" class=\"attachment-large size-large wp-image-12550\" alt=\"\" srcset=\"https:\/\/a5solutions.com\/cloudmodernization\/wp-content\/uploads\/2025\/09\/Screenshot_2.png 805w, https:\/\/a5solutions.com\/cloudmodernization\/wp-content\/uploads\/2025\/09\/Screenshot_2-300x297.png 300w, https:\/\/a5solutions.com\/cloudmodernization\/wp-content\/uploads\/2025\/09\/Screenshot_2-150x150.png 150w, https:\/\/a5solutions.com\/cloudmodernization\/wp-content\/uploads\/2025\/09\/Screenshot_2-768x760.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-675f901 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"675f901\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-5184f20\" data-id=\"5184f20\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e056853 elementor-widget elementor-widget-heading\" data-id=\"e056853\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Informa\u00e7\u00f5es do Projeto<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8745228 elementor-widget elementor-widget-text-editor\" data-id=\"8745228\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Dura\u00e7\u00e3o: <span style=\"color: #33cccc;\"><strong>2 meses<\/strong><\/span><\/li><li>Per\u00edodo de Implementa\u00e7\u00e3o: <span style=\"color: #33cccc;\"><strong>setembro a outubro de 2025<\/strong><\/span><\/li><li>Regi\u00e3o: <strong><span style=\"color: #33cccc;\">Brasil e Peru<\/span><\/strong><\/li><li>Situa\u00e7\u00e3o Atual: <strong><span style=\"color: #33cccc;\">Solu\u00e7\u00e3o em produ\u00e7\u00e3o e em expans\u00e3o de canais digitais<\/span><\/strong><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-feeaf77 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"feeaf77\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e738c82\" data-id=\"e738c82\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-214ffa4 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"214ffa4\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e2514ea elementor-section-height-min-height elementor-section-items-top elementor-section-stretched elementor-section-boxed elementor-section-height-default\" data-id=\"e2514ea\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-c69ff23\" data-id=\"c69ff23\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fcaff8c elementor-widget elementor-widget-image\" data-id=\"fcaff8c\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/a5solutions.com\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"86\" src=\"https:\/\/a5solutions.com\/cloudmodernization\/wp-content\/uploads\/2025\/09\/cloud-modernization-4-300x86.png\" class=\"attachment-medium size-medium wp-image-12661\" alt=\"\" srcset=\"https:\/\/a5solutions.com\/cloudmodernization\/wp-content\/uploads\/2025\/09\/cloud-modernization-4-300x86.png 300w, https:\/\/a5solutions.com\/cloudmodernization\/wp-content\/uploads\/2025\/09\/cloud-modernization-4-768x219.png 768w, https:\/\/a5solutions.com\/cloudmodernization\/wp-content\/uploads\/2025\/09\/cloud-modernization-4.png 796w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-14d8daa elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"14d8daa\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: left;\"><span style=\"color: #ffffff;\"><strong>Mapa do site:<\/strong><\/span><\/p><p style=\"text-align: left;\"><span style=\"color: #999999;\"><a style=\"color: #999999;\" href=\"https:\/\/a5solutions.com\/quem-somos\/\">Quem Somos<\/a><\/span><\/p><p style=\"text-align: left;\"><span style=\"color: #999999;\"><a style=\"color: #999999;\" href=\"https:\/\/a5solutions.com\/#solucoes\">Solu\u00e7\u00f5es<\/a><\/span><\/p><p style=\"text-align: left;\"><span style=\"color: #999999;\"><a style=\"color: #999999;\" href=\"https:\/\/a5solutions.com\/#contato\">Contato<\/a><\/span><\/p><p style=\"text-align: left;\"><span style=\"color: #999999;\"><a style=\"color: #999999;\" href=\"https:\/\/a5solutions.com\/politica-de-privacidade\/\">Pol\u00edtica de Privacidade<\/a><\/span><\/p><p style=\"text-align: left;\"><span style=\"color: #999999;\"><a style=\"color: #999999;\" href=\"https:\/\/a5solutions.com\/politica-de-privacidade\/\">LGPD<\/a><\/span><\/p><p style=\"text-align: left;\"><span style=\"color: #999999;\"><a style=\"color: #999999;\" href=\"http:\/\/a5-solutions.floowmer.com.br\/recrutamento\/vagas\/\" target=\"_blank\" rel=\"noopener\">Trabalhe conosco<\/a><\/span><\/p><p><span style=\"color: #999999;\"><a style=\"color: #999999;\" href=\"https:\/\/a5solutions.com\/empregabilidade-50\/\">Empregabilidade 50+<\/a><\/span><\/p><p><span style=\"color: #999999;\"><a style=\"color: #999999;\" href=\"https:\/\/a5solutions.com\/empregabilidade-profissao\/\">Empregabilidade Proprofiss\u00e3o<\/a><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-7a1362b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7a1362b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-0303dcb\" data-id=\"0303dcb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3214861 elementor-widget elementor-widget-image\" data-id=\"3214861\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"319\" height=\"319\" src=\"https:\/\/a5solutions.com\/cloudmodernization\/wp-content\/uploads\/2025\/09\/partner-aws.png\" class=\"attachment-large size-large wp-image-12625\" alt=\"\" srcset=\"https:\/\/a5solutions.com\/cloudmodernization\/wp-content\/uploads\/2025\/09\/partner-aws.png 319w, https:\/\/a5solutions.com\/cloudmodernization\/wp-content\/uploads\/2025\/09\/partner-aws-300x300.png 300w, https:\/\/a5solutions.com\/cloudmodernization\/wp-content\/uploads\/2025\/09\/partner-aws-150x150.png 150w\" sizes=\"(max-width: 319px) 100vw, 319px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-9452641\" data-id=\"9452641\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6ebeef2 elementor-widget elementor-widget-image\" data-id=\"6ebeef2\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"779\" height=\"655\" src=\"https:\/\/a5solutions.com\/cloudmodernization\/wp-content\/uploads\/2025\/09\/A5-Vert-negativo-779x655.png\" class=\"attachment-large size-large wp-image-12604\" alt=\"\" srcset=\"https:\/\/a5solutions.com\/cloudmodernization\/wp-content\/uploads\/2025\/09\/A5-Vert-negativo-779x655.png 779w, https:\/\/a5solutions.com\/cloudmodernization\/wp-content\/uploads\/2025\/09\/A5-Vert-negativo-e1757352358754-300x253.png 300w, https:\/\/a5solutions.com\/cloudmodernization\/wp-content\/uploads\/2025\/09\/A5-Vert-negativo-768x645.png 768w\" sizes=\"(max-width: 779px) 100vw, 779px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-ee35bb8\" data-id=\"ee35bb8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-274c00b elementor-widget elementor-widget-spacer\" data-id=\"274c00b\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a01f875 elementor-widget elementor-widget-text-editor\" data-id=\"a01f875\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #ffffff;\"><strong>Para a sua empresa:<\/strong><\/span><\/p><p><span style=\"color: #999999;\"><a style=\"color: #999999;\" href=\"https:\/\/a5solutions.com\/business-analytics-strategy\/\">Business Analytics &amp; Strategy<\/a><\/span><\/p><p><a href=\"https:\/\/a5solutions.com\/cloud-modernization\/\"><span style=\"color: #999999;\">Cloud Modernization<\/span><\/a><\/p><p><span style=\"color: #999999;\"><a style=\"color: #999999;\" href=\"https:\/\/a5solutions.com\/contact-center\/\">Contact Center<\/a><\/span><\/p><p><span style=\"color: #999999;\"><a style=\"color: #999999;\" href=\"https:\/\/a5solutions.com\/digital-customer-journey\/\">Digital Customer Journey<\/a><\/span><\/p><p><span style=\"color: #999999;\"><a style=\"color: #999999;\" href=\"https:\/\/a5solutions.com\/employee-experience\/\">Employee Experience<\/a><\/span><\/p><p><span style=\"color: #999999;\"><a style=\"color: #999999;\" href=\"https:\/\/a5solutions.com\/infraestrutura\/\">Infraestrutura<\/a><\/span><\/p><p><span style=\"color: #999999;\"><a style=\"color: #999999;\" href=\"https:\/\/a5solutions.com\/omnichannel\/\">Omnichannel<\/a><\/span><\/p><p><span style=\"color: #999999;\"><a style=\"color: #999999;\" href=\"https:\/\/a5solutions.com\/unified-communications\/\">Unified Communications<\/a><\/span><\/p><p><span style=\"color: #999999;\"><a style=\"color: #999999;\" href=\"https:\/\/a5solutions.com\/voice-of-customer\/\">Voice of Customer<\/a><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-60919bb\" data-id=\"60919bb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5429a96 elementor-hidden-mobile elementor-widget elementor-widget-spacer\" data-id=\"5429a96\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cd818d5 elementor-widget elementor-widget-text-editor\" data-id=\"cd818d5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #ffffff;\"><strong>Parceiros:<\/strong><\/span><\/p><p><span style=\"color: #999999;\">Avaya<\/span><\/p><p><span style=\"color: #999999;\"><a style=\"color: #999999;\" href=\"https:\/\/aws.amazon.com\/pt\/?nc2=h_lg\" target=\"_blank\" rel=\"noopener\">AWS<\/a><\/span><\/p><p><span style=\"color: #999999;\">Freshworks<\/span><\/p><p><span style=\"color: #999999;\">NICE<\/span><\/p><p><span style=\"color: #999999;\">Omnize<\/span><\/p><p><span style=\"color: #999999;\">Liveperson<\/span><\/p><p><span style=\"color: #999999;\">Audiocodes<\/span><\/p><p><span style=\"color: #999999;\">Poly<\/span><\/p><p><span style=\"color: #999999;\">Minds<\/span><\/p><p><span style=\"color: #999999;\">Concentrix<\/span><\/p><p><span style=\"color: #999999;\">Microsoft+Nuance<\/span><\/p><p><span style=\"color: #999999;\">Grupo Meta<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-4603ca2\" data-id=\"4603ca2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4645dac e-grid-align-left e-grid-align-mobile-center elementor-shape-rounded elementor-grid-0 elementor-widget elementor-widget-social-icons\" data-id=\"4645dac\" data-element_type=\"widget\" data-widget_type=\"social-icons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-social-icons-wrapper elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-facebook elementor-repeater-item-e5c2292\" href=\"https:\/\/www.facebook.com\/A5SolutionsBR\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Facebook<\/span>\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-facebook\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-instagram elementor-repeater-item-dac65cf\" href=\"https:\/\/www.instagram.com\/a5solutions\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Instagram<\/span>\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-instagram\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-linkedin elementor-repeater-item-a3c6f5f\" href=\"https:\/\/www.linkedin.com\/company\/a5-solutions\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Linkedin<\/span>\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-linkedin\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f77b2d0 elementor-widget elementor-widget-text-editor\" data-id=\"f77b2d0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: left;\"><span style=\"color: #999999;\"><strong><span style=\"color: #ffffff;\">A5 SOLUTIONS<\/span> <\/strong><\/span><\/p><p style=\"text-align: left;\"><span style=\"color: #999999;\"><strong>Inova\u00e7\u00e3o, Experi\u00eancia e Resultado <\/strong><\/span><\/p><p style=\"text-align: left;\"><span class=\"LrzXr\" style=\"color: #999999;\"><strong>SP &#8211;<\/strong> Av. Dr. Cardoso de Melo, 1460<\/span><\/p><p style=\"text-align: left;\"><span class=\"LrzXr\" style=\"color: #999999;\">2\u00aa A, Vila Ol\u00edmpia, S\u00e3o Paulo &#8211; SP<\/span><\/p><p style=\"text-align: left;\"><span class=\"LrzXr\" style=\"color: #999999;\">04548-004<\/span><\/p><p style=\"text-align: left;\"><span style=\"color: #999999;\"><strong>RJ &#8211; <\/strong>Rua Marques de Abrantes, 170<\/span><\/p><p style=\"text-align: left;\"><span style=\"color: #999999;\">Sala 405 \/406<\/span><\/p><p style=\"text-align: left;\"><span style=\"color: #999999;\">Flamengo &#8211; Rio de Janeiro &#8211; RJ<\/span><\/p><p style=\"text-align: left;\"><span style=\"color: #999999;\">CEP 22230-061\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f659ad elementor-hidden-mobile elementor-widget elementor-widget-text-editor\" data-id=\"4f659ad\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #ffffff;\">A5 Solutions \/ Cloud Modernization \u00a92025 &#8211; Todos os direitos reservados<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b83a1cb elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b83a1cb\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f1a17ae\" data-id=\"f1a17ae\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d9ecdf5 elementor-hidden-desktop elementor-widget elementor-widget-text-editor\" data-id=\"d9ecdf5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><span style=\"color: #ffffff;\">A5 Solutions \u00a92022 &#8211; Todos os direitos reservados<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58d5ef7 elementor-widget elementor-widget-text-editor\" data-id=\"58d5ef7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\">Desenvolvido por <a href=\"https:\/\/auroraestudiocriativo.com.br\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #ffffff;\">Aurora Est\u00fadio Criativo<\/span><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Cliente: A LH Telecomunica\u00e7\u00f5es, empresa integrante do Grupo Convergia, atua&hellip;<\/p>\n<p> <a class=\"more-link\" href=\"https:\/\/a5solutions.com\/cloudmodernization\/case-lh-telecomunicacoes\/\">Leia mais<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12771","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/a5solutions.com\/cloudmodernization\/wp-json\/wp\/v2\/pages\/12771","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/a5solutions.com\/cloudmodernization\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/a5solutions.com\/cloudmodernization\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/a5solutions.com\/cloudmodernization\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/a5solutions.com\/cloudmodernization\/wp-json\/wp\/v2\/comments?post=12771"}],"version-history":[{"count":8,"href":"https:\/\/a5solutions.com\/cloudmodernization\/wp-json\/wp\/v2\/pages\/12771\/revisions"}],"predecessor-version":[{"id":12807,"href":"https:\/\/a5solutions.com\/cloudmodernization\/wp-json\/wp\/v2\/pages\/12771\/revisions\/12807"}],"wp:attachment":[{"href":"https:\/\/a5solutions.com\/cloudmodernization\/wp-json\/wp\/v2\/media?parent=12771"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}